Frequently Asked Questions

Q: How do I place a custom order?

A: We always love creativity, if you have any ideas, please feel free to message us to discuss.

Q: What can I request for customization?

A: You can leave a custom request for size, length, thickness thread color, stitching style, edge color, keepers color – in the “Order Notes” section while checking out your cart.
However, regarding the shape of the strap, please contact us to discuss before ordering

Q: How long does it take to complete an order?

A: Processing time depends on the item, quantity, and time.
This is the usual reference period
7-12 business days for 1-4 straps
7-10 working days for 1-2 wallets, watch rolls, strap storage rolls, belts
With a larger number, we ask for more time.
You can connect with us at any time to inquire about order status.
Please feel free to leave your questions in the Comment!

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